serving since 2020
PROFESSIONAL RESIDENTIAL &
COMMERCIAL CLEANING SERVICES
ELEVATING STANDARDS WITH HIGH QUALITY
604-782-0740
FAQ
FIND YOUR ANSWERS HERE
What is the estimation process?
Estimation is very easy. We provide a quote based on your home size and type of cleaning.
Cleaning time is approximate due to different property conditions.
What payment type do you accept?
We accept cash, e-transfers, VISA and MasterCard. On all credit cards there is an extra charge 3%.
Do you charge per hour?
All our charges are per hour per person.
Is there minimum hours?
Yes, there is 4 hours min charge.
How do I book your services?
You can book on our website, by email info@eco-vcleaning.com or by texting at 604-782-0740
Do I have to be at home during cleaning?
No, just leave us a key to gain entry and we will take it from there.
Can I trust your cleaners?
Absolutely. All of our cleaning professionals are highly trained, background and reference checked, as well as insured and bonded.
How often should I clean my home?
Majority of our clients have bi-weekly or monthly cleaning sessions
Do you clean AirBnb?
Yes, we do. Please ask for references.
Do you clean on weekends?
Yes, we do! Our rate for all types of cleaning is $50 per hour per person.
Do you take same day orders?
Yes, we do. There is an extra charge of $75.
Do you offer "organic" cleaning?
Yes, we do. $45 per hour per person.
Is oven cleaning included in Regular cleaning?
Oven cleaning is not included, it is a separate charge of $35.
What is your cancelation policy?
We require 48 hours cancellation notice, otherwise there is a $25 cancellation fee to be paid.
How can I reschedule my cleaning session?
Please text 604-782-0740 or email at info@eco-vcleaning.com
Do you use eco-friendly cleaning supplies?
Yes, we always have eco-friendly cleaning supplies on our list of supplies
Is GST included in price?
No, 5% GST is not included in prices on website
Do you remove mold or animal waste?
No, we do not remove mold or animal waste
Do you move stove and fridge at move out clean?
No, we do not move appliances due to insurance reasons
Can we order walls cleaning only and at what cost?
Yes, you can order walls cleaning at $45 per hour per person